General

1.1 These Terms and Conditions set out the procedure and rules for providing the customers of Kcell JSC (Operator) with access to the mobi Kino service.

1.2 The mobi Kino service (Service) is provided by Lifestream Kazakhstan LLP, a legal entity registered under the laws of the Republic of Kazakhstan (Provider), on the terms and conditions posted on the website at https://mobikino.kz/user_agreement («Subscription Terms» or «Terms»).

1.3 These Subscription Terms, as well as the documents used therein, may be changed by the Provider with prior notice to the User, the new version of the Subscription Terms, as well as the documents referred to in the Subscription Terms, shall become effective upon being posted on the Internet at the address specified in this clause (or the address referred to in the Subscription Terms), unless otherwise provided by the new version of the Subscription Terms and/or the documents referred to in the Subscription Terms. The current version of the Subscription Terms is always available at https://activ.kz/services/showcase/17 (activ) and https://activ.kz/services/showcase/18 (Kcell).

1.4 In accordance with the Subscription Terms, Subscribers are provided access to TV channels, films, TV series and other visual content on software and mobile applications for viewing over the Internet («Content»).

1.5 By activating the Subscription, the User is deemed to have accepted the Subscription Terms, as well as the provisions of all documents referred to herein, in full, without any reservations or exceptions. If the User does not agree with the provisions of these documents, the User must terminate the Subscription.

1.6 By acquiring the Subscription, the User:

1.6.1. confirms that he/she is legally capable and has reached the age required under the laws of the Republic of Kazakhstan to perform transactions under the Subscription Terms;

1.6.2. guarantees authenticity of personal information provided while acquiring the Subscription and during registration to the Service, assumes all responsibility for its accuracy, completeness and reliability. The User assumes all possible risks related to his/her actions performed with errors or inaccuracies in the personal information provided;

1.6.3. confirms that he/she has fully read and unconditionally agreed to the Subscription Terms and that he/she understands the provisions of the Subscription Terms and the documents to which the Subscription Terms refer;

1.6.4. gives his/her consent to receive advertising and information messages;

1.6.5. consents to the collection and processing of personal data, as well as consent to the cross-border transfer of data.

1.7 The Provider is responsible for the content and quality of the Service provision. Provider is fully responsible to the Company, subscribers, third parties, in full for compliance with the requirements of the laws of the Republic of Kazakhstan, including legislation on licensing, license agreements, patent legislation on protection of intellectual property rights, copyright and related rights.

Subscription

2.1. The User accepts and agrees that the Subscription is activated by default upon the receipt of the request for trial period and continues with subsequent periodic deductions of the subscription fee or a paid period (if customer was subscribed to the service before). The User who purchased the Subscription has the right to refuse to extend the Subscription at any time.

2.2. If the Subscriber has insufficient funds in their account to pay for the Subscription, access to the Service is suspended until the balance is replenished with an amount sufficient to pay the subscription fee for access to the Service.

2.3. The User agrees that the personal information provided by the User when using the Service as part of the Subscription is processed by the Provider independently based on the User’s consent provided in accordance with the laws of the Republic of Kazakhstan and stored by the Provider for at least three years from the date of deactivation of access to the Subscription.

2.4. The User is obliged to independently monitor information about the Subscription status (the cost of access to the Service, payment period, the list of available Content and Privileges, which may change, including additions/reductions), as well as to monitor changes and amendments to the Subscription Terms.

Other conditions

3.1 The User undertakes to comply with all the requirements contained in the documents regulating the terms of use of the relevant services and access to the Subscription.

3.2 The User may not be given the opportunity to access the Subscription without obtaining and/or paying for the Subscription.

3.3 All questions and claims related to the provision of the Service should be referred to the activ customer support service at https://activ.kz/contacts/phones (activ) and https://www.kcell.kz/contacts/phones (Kcell).

All questions and claims related to obtaining access to the Service and charging the subscription fee to get access to the Service should be addressed to the activ customer support service at https://activ.kz/contacts/phones (activ) and https://www.kcell.kz/contacts/phones (Kcell).

3.4 The User may use the option of downloading the Content to the cache memory of the mobile device exclusively via the mobile application (without the option of downloading it onto the mobile device), subject to availability of such feature. Except as permitted by these Subscription Terms and applicable law, no Content may be copied, processed, distributed, published, transferred, sold or otherwise utilized, in whole or in part.

3.5 By subscribing to the Service, User agrees that:

3.5.1. the content of the Service is intended solely for personal, family, home and other use not related to the User’s business (commercial) activities;

3.5.2. the Service is intended for access via mobile devices, as well as personal computers of Users, provided there is an Internet connection.

3.6 By connecting to the Service, the User is deemed to have read and agreed with the cost of the Service.

3.7. Activation of the Service in accordance with these Subscription Terms confirms the User’s acceptance of these Subscription Terms and represents his/her written consent to the processing of his/her personal data by the Operator and Provider by any means necessary to provide the Service to the User. By accepting the Subscription Terms, the User expresses his/her consent to receive advertising and information messages from the Service.

3.8 The content of the Content is determined by the Provider’s editorial policy. The Service may contain the ‘adult only’ Content.